Terms and Conditions
Mission Statement
Kochek manufactures and delivers the highest quality products at competitive prices to help save lives and protect property.
Ordering
- Use part number and description when placing an order
- All orders must be confirmed in writing to Kochek
- No verbal orders will be accepted
Confirmations
- All orders will be confirmed, in writing, by Kochek within two (2) business days
- Confirmation not challenged within two (2) business days after receipt shall be considered correct for manufacture
Cancellations and Changes
- Cancellation charges will be applicable to all orders if cancelled on or before the scheduled approximate ship date
Terms
- Net 30 days
- May be subject to late payment charges of 1 1/2% per month
Taxes
- All prices and quotations are subject to local, state and federal taxes where applicable
Delivery
- All shipments F.O.B. Putnam, Connecticut
Special Orders
- All prices and quotations are subject to local, state and federal taxes where applicable
- Product manufactured to customer specification is non-returnable
- Customized laser etching is non-returnable
- All chrome items are non-returnable
Returns
- No product returns will be acceptable without prior consent of the Kochek Company, Inc.
- All returns will be subject to a minimum 20% restocking charge plus applicable shipping charges
- All authorized returns shall have a return goods authorization numbers (RGA)
- The number shall be issued by Kochek and clearly marked on the outside of all shipping packages containing the referenced product returns
- All packages received for return without (RGA) numbers will be returned to the sender
- All (RGA) numbers issued shall be in force for a period of thirty (30) days
- All items not received by Kochek within thirty (30) days of the (RGA) issue date shall be considered NON-RETURNABLE
Pricing
- Prices herein are subject to change without prior notice
Threads
- Standard Threads are National Standard (NH or NST)
- Straight Iron Pipe (NPSH, IPT, or SPIT)
- Garden hose (GHT)
- Tapered Iron Pipe (NPT, TPT, OR TIPT)